If for any reason you received a damaged or incorrect product you may return it within 14 days after arrival for a full refund. Please note all shipping costs are non-refundable and customers are responsible for return shipping. Our policy lasts 14 days. If 14 days have gone by since your goods have been delivered, unfortunately we can’t offer you a refund of any kind. To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging. There are certain situations where only partial refunds are granted (if applicable).

Please contact our team at mocalthreads@gmail.com with the details of your return.

We typically ship our products within an average of two business days after your order is placed. Please keep in mind that delivery times may vary depending on your location and the shipping method selected during checkout. We'll provide you with tracking information so you can monitor the progress of your shipment.

MOcal Threads is an online-only retailer. We're dedicated to providing you with a seamless and convenient shopping experience through our website. By operating exclusively online, we can focus on delivering quality products and exceptional service directly to you, no matter where you are. Thank you for choosing MOcal Threads for your Missouri-inspired apparel needs!

Please email us at mocalthreads@gmail.com. We look forward to hearing from you!

At MOcal Threads, we work with several specialized manufacturers to ensure you receive the highest quality products. This means your order may be fulfilled by different partners based on the type of product you've purchased. Rest assured, this allows us to provide you with a diverse range of Missouri-inspired items. If you have any questions about your shipments or need further assistance, please don't hesitate to reach out to our customer support team. Your satisfaction is our priority.

We'd love to make your hometown a part of our collection! Simply email us at mocalthreads@gmail.com with your idea and any inspiration you have in mind. I can work with you to create something special that celebrates your hometown's unique charm. Let's bring your vision to life together!